If you have a question about your order status, a return, or a purchase you are considering, we're here to help. You can contact us via one of three easy methods:

1. Click to Chat with a customer care agent.
2. Call us toll free at 0086-20-36331616. We're available 9am to 10pm (Mountain) 7 days a week.
3. Send us an email. We will reply promptly within one business day.